Privacy Policy
At LuxuryTravelClubs.com, a division of Boutique Travel Advisors (BTA), we are committed to protecting the privacy, dignity, and digital trust of our community of conscious travelers, partners, and members. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, in accordance with applicable laws and with respect for best practices reflected by global travel platforms such as Booking.com, Hotels.com, and Expedia.
1. Information We Collect
We collect and process various types of personal and technical information, including but not limited to:
- Identity Information: Full name, title, gender, date of birth.
- Contact Details: Email address, telephone number, postal address.
- Account Credentials: Username, password, Travel Club membership preferences.
- Transaction History: Bookings, travel dates, destinations, payment records.
- Technical Data: Device ID, browser type, IP address, time zone, and geolocation.
- Behavioral Data: Browsing behavior, page views, clickstream data, referral links.
We collect this information:
- When you register for or use our services.
- When you interact with our platform or marketing communications.
- When you participate in surveys, sweepstakes, or promotions.
- When you connect with us via social media, referrals, or partnerships.
2. How We Use Your Information
- Administer and facilitate travel reservations, concierge services, and affiliate bookings.
- Provide access to member-only offers, perks, and curated experiences.
- Personalize your Travel Club journey based on preferences and historical behavior.
- Send confirmation emails, itinerary updates, promotional offers, and newsletters.
- Support philanthropic causes chosen by you through our give-back model.
- Perform internal analytics to optimize our platform and improve client experience.
- Detect, investigate, and prevent fraudulent activities.
3. Information Sharing
We may disclose your personal data to:
- Authorized Travel Partners: Hotels, resorts, tour operators, destination management companies (DMCs), and luxury suppliers fulfilling your reservation.
- Service Providers: CRM platforms, marketing tools, IT and customer support, analytics platforms, and secure payment gateways.
- Legal and Regulatory Authorities: When required to comply with legal obligations, subpoenas, or enforceable governmental requests.
We do not rent or sell your personal data. We ensure all third parties we work with are contractually obligated to maintain data protection standards in line with our own.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, and compliance obligations. Retention periods vary depending on the nature of the data.
5. Security Measures
We implement a combination of technical, physical, and organizational measures to protect your data:
- SSL encryption across our platform.
- Access controls, password wall management, and multi-factor authentication for internal systems.
- Regular system monitoring, audits, and employee training.
6. Your Rights
Depending on your jurisdiction, you may be entitled to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Object to processing or restrict usage.
- Request a copy of your data (data portability).
- Withdraw consent for marketing communications.
You may exercise these rights by contacting privacy@luxurytravelclubs.com.
7. Cookies and Similar Technologies
We use cookies, pixel tags, and analytics tools to enhance your experience, track marketing effectiveness, and understand usage behavior. You may manage or disable cookies through your browser settings.
8. International Data Transfers
As a global platform, your data may be stored or processed in countries outside your country of residence. Where such transfers occur, we implement appropriate safeguards, such as Standard Contractual Clauses or equivalent frameworks.
9. Children’s Privacy
LuxuryTravelClubs.com is not intended for children under the age of 18. We do not knowingly collect data from minors. If we become aware that a child’s data has been submitted, we will take immediate steps to delete such information.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be published on this page and, where appropriate, notified by email.
Contact Us
If you have questions or concerns about this policy or your personal data, please contact:
Email: info@travelbta.com
Phone: 480-787-1477
Mail: Boutique Travel Advisors – Legal Department, janet@travelbta.com